Refund policy
Return & Refund Policy
At Lovora, every item is tailor-made upon order to ensure a perfect fit and a unique experience for each customer. Therefore, we do not offer returns, but we do accept exchanges in the following cases:
- If the received item is in a different size than what was ordered.
- If the item has a clear manufacturing defect.
Exchange Terms:
- Request an exchange within 3 days of receiving your order.
- Items must be unused, in their original condition, and with original packaging.
- Customers are responsible for shipping costs related to exchanges.
To request an exchange, please contact us:
📞 WhatsApp: +965 6068 8619
📧 Email: lovorakw@gmail.com
Thank you for choosing Lovora